PwC reaches deal to become OpenAI’s biggest customer

PricewaterhouseCoopers (PwC) reached a deal with OpenAI to become the artificial intelligence company’s largest customer.

PwC announced the deal Wednesday in a blog post, explaining that the agreement will help accelerate the company’s adoption of artificial intelligence (AI) in the United State and the United Kingdom. PwC will be OpenAI’s first ChatGPT Enterprise reseller and its largest customer of that product yet, according to the post.

“By embracing ChatGPT Enterprise across our workforce, we will bring our first-hand experience of our AI transformation to clients, complementing our audit, tax and consulting services with a broad array of business and industry solutions,” the blog post stated.

OpenAI also confirmed the deal to The Hill, pointing to Wednesday’s blog post from PwC for more information.

PwC said that it has already engaged in generative AI with 950 of its top 1,000 consulting clients. The expanded relationship with OpenAI will provide a “playbook for companies looking to scale their AI infrastructure, apps, and services,” according to the post.

This will build on PwC’s already three-year $1 billion investment in AI that was announced last year, the company noted. It said that through the deal, its employees will gain access to the latest model of ChatGPT, including its ChatGPT-4o model revealed earlier this month.

“The adoption of GenAI tools within our organization has enabled our own internal transformation. We have redefined our internal processes enabling us to provide even greater value to our clients with enhanced quality and velocity, all while maintaining a responsible approach to AI,” the blog post read.