Story at a glance
- Tesla is recalling 11,704 of its vehicles sold in the U.S. since 2017 after an over-the-air software update in October caused a communication glitch.
- Tesla stores and service centers were notified Nov. 1 and impacted owners will receive notice by mail on Dec. 28.
- The recall comes after the National Highway Traffic Safety Administration asked Tesla why the automaker didn’t recall its vehicles after unearthing an issue with its Autopilot system.
Tesla is recalling nearly 12,000 of its vehicles in the U.S. because of a communication glitch that may cause an unexpected activation of the automatic emergency brakes and false forward-collision warnings, the National Highway Traffic Safety Administration said Tuesday.
The recall of 11,704 of Tesla’s Model S, X, 3 and Y vehicles sold since 2017 was announced after an Oct. 23 over-the-air software update for vehicles that received limited early access to the 10.3 version of the automaker’s Full Self Driving caused false-forward collision warnings, or FCW, and an inadvertent deployment of the vehicles’ automatic emergency braking system, or AEB.
Tesla stores and service centers received notice of the recall on Nov. 1 and impacted owners will be notified by mail on Dec. 28.
The NHTSA, which is in charge of vehicle recalls, wrote in a notice posted to its website that the unexpected activation of the cars’ AEB would increase the risk of rear-end collisions, though it’s not currently aware of any crashes or injuries related to the issue.
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After reports of inadvertent activation of the emergency braking system surfaced, Tesla said it cancelled the FSD update on vehicles that had not yet installed it and disabled the FCW and AEB on affected vehicles.
“Seeing some issues with 10.3, so rolling back to 10.2 temporarily,” Tesla CEO Elon Musk tweeted following the reports of malfunctions. “Please note, this is to be expected with beta software.”
Tesla re-enabled FCW and AEB features after releasing another update on Oct. 25. As of Oct. 29, more than 99.9 percent of its vehicles had installed the update and no further action was needed.
The recall comes after the NHTSA sent a letter to Tesla questioning the company’s decision not to recall its vehicles after initiating an update in late September to fix an issue with its Autopilot system.
An investigation was opened by the agency in August looking at 12 crashes in which Tesla vehicles using Autopilot crashed into emergency vehicles, resulting in 17 injuries and one death.
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