FEMA warns of Helene misinformation, launches ‘rumor response’ page

The Federal Emergency Management Agency (FEMA) is warning the public to be wary of misinformation surrounding Hurricane Helene and the federal government’s response, launching a “rumor response” page.

On the newly formed page, the agency asks the public to find and share information from trusted sources and discourage others from sharing information from unverified ones. It also seeks to dispel rumors as the search for storm victims continues across multiple states, and authorities contend with blocked roads and power outages.

Among the misinformation FEMA highlights is a claim that the agency does not have enough money to provide disaster assistance.

The agency says it does. 

Another claim addressed is that FEMA was asking for cash donations and turning away volunteers. The agency said the claim was false. 

“FEMA does not ask for or generally accept any cash donations or volunteers for disaster response,” the page reads. “We do encourage people who want to help to volunteer with or donate cash to reputable voluntary or charitable organizations. After a disaster, cash is often the best way to help as it provides the greatest flexibility for these reputable organizations working on the ground to purchase exactly what is needed.” 

The death toll from the disaster has climbed to at least 215 people, representing the deadliest hurricane to hit the mainland U.S. since Katrina, The Associated Press reported Friday. The Biden administration announced another $45 million to the hurricane’s survivors Friday. 

Similarly to FEMA, the American Red Cross also tackled some rumors Thursday. In a post on the social platform X, the organization disputed claims it was “confiscating or throwing out donated items” and “taking over” shelters and volunteer groups. 

The Red Cross said spreading misinformation “also disrupts our ability to deliver critical aid and affects the disaster workers who have put their own lives on hold to assist those in need.”